Knowledgebase

If your hosting account has expired and your domain is registered with us, please login to your domain control panel to update the named servers for your new host.

If you want to transfer the domain away, please contact your new provider and ask them to submit a transfer request for the domain name.

Please note if your actual domain has expired you will be unable to transfer it. You will need to renew the domain name with us first then transfer the domain name away.

Any questions please submit a support ticket via our helpdesk.

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